Privacy policy

Veridooh Pty Ltd (VERIDOOH, we, us, or our, as applicable) has a strong commitment to protect and respect the privacy of its visitors and users. This Privacy Policy (Policy) governs the manner in which VERIDOOH collects, uses, maintains and discloses information from visitors and users of the website http://www.veridooh.com (Website), and VERIDOOH’s services provided to various advertisers, agencies, publishers and other business across various digital out of home media (Services).

For purposes of this Policy:

“Personally Identifiable Information” or “PII” means name, e-mail, address, telephone number, and any other information that can be used to identify, contact or precisely locate a person.

“Non-PII” means information not included in the definition of “PII”, including information such as, pages or ads visited, time spent on each ad, referring domain, visit duration, items that visitors click or select, browser type, IP address and operating system.

Acceptance of this policy

1.1 By accessing and using this Website and our Services, you signify your acceptance of this Policy and to us processing your information in accordance with this Policy. If you do not agree to this policy, you are not authorised to use our Website and must leave. Your continued use of the Website following any changes to this Policy will be deemed your acceptance of those changes.

Website

2.1 (Non-PII) VERIDOOH may collect Non-PII from visitors to the Website. This information may be used to monitor usage of the Website, conduct administration and troubleshooting, and assist in improvements to Website. VERIDOOH may customize the content the visitor receives in future visits to the Website based on such visitor’s preferences and activities as determined based upon such Non-PII.

2.2 (Registration Data or Account Data) If you register to use the Website as a customer of the Services (e.g., as an agency, advertiser or publisher customer), VERIDOOH may request and store PII you provide, such as your name, email address, company name, username, telephone number and address (collectively, Registration Data). Following your registration, you may use the Website to setup your account, view reports and/or manage or view advertising campaigns. VERIDOOH may collect information about the manner of your use of the Website, including session length, IP Address, time of usage, viewed pages and files, and other information regarding your use of the Website (collectively with Registration Data, the Account Data). VERIDOOH may use and retain Account Data in order to provide the Website and Services to you, manage and maintain the account, personalize user experience, conduct internal analysis, perform billing, invoicing and payment functions in connection with your account, send Services-related information, alerts and promotional messages to you, and maintain and improve the performance of the Website and Services.

2.3 (Non-PII and Account Data) Non-PII may be combined with a visitor’s Account Data once the visitor has registered for or subsequently logged into the Website. The combined data is used to provide, monitor and assist in improvements to the Services and the Website, and to customize content displayed to you on the Website. Non-PII data, Account Data, Registration Data, and combined data collected from the Website is not sold or rented to third parties. In addition, such information is not shared with third parties except in the case of third party service providers, legal processes and aggregate information, as noted below.

2.4 (Google Analytics) VERIDOOH uses Google Analytics, a service provided by Google, to help analyze how users use the Website and user interface. Google Analytics uses "cookies", which are text files placed on a user's computer or device, to track the user's activity (including information such as the user's flow, location by country, language, browser and OS, ISP and devices) on the Website and user interface. We use this service with a view to analyzing usage across devices and offering improvements for all users. Google Analytics does not provide VERIDOOH with any PII, and VERIDOOH does not upload any PII or data that permanently identifies a particular device (such as a unique device identifier if such an identifier cannot be reset) to Google Analytics. To learn more about Google Analytics, please click here. To opt-out of this feature by installing the Google Analytics Opt-out Browser Add-on, please click here.

Website cookies

3.1 The Website may use cookies to enhance user experience and to collect Non-PII. Visitor’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Visitors can set their browser to reject cookies altogether, to alert you when cookies are being sent or to delete cookies.

Data retention

4.1 PII and Non-PII are retained for up to 12 months. De-identified data is used for reporting and analysis, and may be stored as long as necessary to ful fill a legitimate business need or as required by law.

Legal and regulatory compliance

5.1 VERIDOOH reserves the right to disclose information if it believes, in good faith, that such disclosure is required to comply with legal or regulatory requirements, or to protect others’ rights or prevent harm.

Third party service providers

6.1 Visitors may find advertising or other content on our Website that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. VERIDOOH do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Website. In addition, these sites or services, including their content and links, may be constantly changing. These websites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Website, is subject to that website's own terms and policies.

6.2 VERIDOOH do not sell, trade, or rent visitor PII to others. We may share Non-PII or information with these third party service providers, but only to the extent necessary to perform such functions and services, and only pursuant to obligations on such third party service providers that are consistent with this Policy.

Business transfers

7.1 We may disclose information to third parties if we sell or buy any business or assets, in which case we may disclose your information to the prospective seller or buyer of such business or assets or if VERIDOOH or substantially all of its assets are acquired by a third party, in which case information held by VERIDOOH will be one of the transferred assets.

Aggregate information

8.1 VERIDOOH may share aggregate and anonymous usage statistics regarding the Services with the public or third party service providers with whom VERIDOOH works. Such aggregated information is not PII. VERIDOOH may also use such aggregated information to help VERIDOOH improve the design and delivery of its Website or Services and increase its effectiveness for all users.

Communication

9.1 VERIDOOH may send to registered users, advertisers, agencies and publishers Services and/or account activity-related announcements from time to time.

Data and information security

10.1 VERIDOOH is committed to protect the security of the information it collects, and will take reasonable steps to protect personal information from misuse, interference or loss and unauthorised access, modification or disclosure. Any PII submitted or data collected will be held in the strictest confidence and securely stored. Please note that where we have given you (or where you have chosen) a password that enables you to access the Website or Services, you are responsible for keeping this password confidential. Please be aware however that no method of Internet transmission or electronic storage is 100% secure. VERIDOOH cannot ensure or warrant the absolute security of information you transmit to us, and you transmit such information at your own risk. For additional information regarding security, please contact support@veridooh.com

Children's policy

11.1 Protecting the privacy of the very young is especially important. The Website and the Services are not intended for children under the age of 13, and children under the age of 13 are ineligible to register for an account on the Website. VERIDOOH will never knowingly accept or solicit PII from a visitor under the age of 13, and will delete accounts that it believes to be in violation of this restriction. If you become aware that a child under the age of 13 has registered to use the Website or has provided PII to VERIDOOH, please contact VERIDOOH at support@veridooh.com, so that VERIDOOH can confirm and take appropriate steps to remove such account and delete the information.

Consent to the transfer of information

12.1 The Website and the Services are operated in Australia. VERIDOOH is an international business and so use of information provided by visitors and users necessarily involves the transmission of data on an international basis. If you, as a visitor or user are located in the European Union, Canada, USA or elsewhere outside of Australia, please be aware that information we collect may be transferred to and processed in Australia in accordance always with this Policy. By using the Website and the Services, or providing VERIDOOH with any information, you consent to the collection, processing, maintenance and transfer of such information in and to the Australia and other applicable territories in which the privacy laws may not be as comprehensive as or equivalent to those in the country where you reside and/or are a citizen.

Your personality identifiable information

13.1 You can access and request correction of any PII concerning you at any time. If you do not consent to the collection, use or disclosure of your PII as outlined in this policy, please do not provide any PII to us. If you have provided PII to us and cease to consent to its use or disclosure as outlined herein, you may request that we delete your PII by contacting us at support@veridooh.com.

13.2 Please note that there are some exceptions to your right to gain access to your information, including (but not limited to) where:

(a) providing access would have an unreasonable impact upon the privacy of other individuals; or

(b) the request for access is frivolous or vexatious; or

(c) the information relates to existing or anticipated legal proceedings between you and us, and the information would not be accessible by the process of discovery in those proceedings; or

(d) providing access would be unlawful.

13.3 VERIDOOH may charge a fee for reasonable costs incurred in providing such access, and will advise of the amount of the fee before access is provided.

Changes to the policy

14.1 VERIDOOH reserves the right to change or modify this Policy from time to time by posting the modified Policy on the Website. You acknowledge and agree that it is your responsibility to review this Policy periodically and become aware of modifications. Your continued use of the Website or Services indicates your acceptance of the modified Policy.

Contacting us

15.1 If you have any questions about this Policy, the practices of this Website, or your dealings with this Website, please contact us at info@veridooh.com.

Last updated: 20 September 2023